CINCH CCM
Community Care Made Easy

CINCH CCM® SaaS empowers caregivers to work as a team and enables schedulers to efficiently manage brief, custom visits in independent living communities.

Why CINCH

When it comes to senior living, the decision to move into a community can be overwhelming for prospective residents and their families. That’s why one innovative home care agency partnered with an independent living community to reimagine the journey from inquiry to move-in.

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Features

CINCH is designed to work with an agency’s current software system, not replace. It is the only software that provides the ‘big picture’ view of the client schedule, real time caregiver utilization rates, accurate reporting and the documentation which keeps the home care agencies in compliance with regulations. Features include:

Visual Team Scheduling

View, plan, balance and optimize caregivers’ schedules in minutes – from any device.

Drag-and-Drop Scheduling:

Make quick and easy changes to client schedules.

Custom Client Visit Plan

Customize each client’s visit schedule and plan the caregiver’s specific tasks for each visit.

Business Dashboard

Get a birds-eye view of your business with a custom dashboard showing up-to-date reports on anything from caregiver utilization to community profitability.

Simple Invoicing

Streamline billing with customized, automated invoice generation.

About Our Company

CINCH Community Care Management was designed by home care agency owners for home care agency owners

Tim and Gina Murray are the co-founders and developers of CINCH CCM, Inc. They are the founders and former owners of Aware Senior Care, a highly-awarded home care agency in Cary, North Carolina.

Gina and Tim Murray got their start in home care as proud members of the membership network The Senior's Choice in August 2014. They grew Aware Senior Care into a $5M+ business with 12 full-time staff and 165 caregivers before selling it in December 2020.

When their home care agency was chosen in 2016 to provide community based home care in an independent senior living community, they found that no technology existed to help them fulfill the community’s needs. They started development of CINCH CCM in 2018 to support the unique care model required to serve independent communities.

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CINCH OS for Independent Living Home Care

Consultation Offerings:

Prepare for Community Care

This is for agencies that are considering offering Community Care (Stacked/Shared/Short-Visit) but currently do not have a community that they serve. The objective is to be ready when the community asks you to come in, present and win the business.

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Ramp Up Community Care

This is for agencies that are in and operating Community Care (Stacked/Shared/Short-Visit) but are experiencing lower than expected profitability, caregiver utilization and high administrative burdens. This package starts with a review of your current operations during a one hour consulting session.

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Community Ready

This is for agencies who have decided to offer community care services and for agencies looking to improve their community care services. Community Ready includes all materials from our Prepare and Ramp Up consulting packages along with 2 hours of consulting time.

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