Best Practices in Client Scheduling
Agency will have the tools to efficiently schedule client visits in Community-based services to achieve high client satisfaction and profitability.
Materials Include:
- Best practices - start with setting expectations.
- Communication - with clients, families, community staff.
- Adding new clients and changing current client schedules.
- Importance of caregiver input.
- Measuring outcomes.
Virtual Coaching: 3 one hour Zoom meetings. These will be recorded and sent to you.