CINCH CCM
Community Care Made Easy
CINCH CCM® SaaS empowers caregivers to work as a team and enables schedulers to efficiently manage brief, custom visits in independent living communities.
Why CINCH
Features
CINCH is designed to work with an agency’s current software system, not replace. It is the only software that provides the ‘big picture’ view of the client schedule, real time caregiver utilization rates, accurate reporting and the documentation which keeps the home care agencies in compliance with regulations. Features include:
About Our Company
CINCH Community Care Management was designed by home care agency owners for home care agency owners
Tim and Gina Murray are the co-founders and developers of CINCH CCM, Inc. They are the founders and former owners of Aware Senior Care, a highly-awarded home care agency in Cary, North Carolina.
Gina and Tim Murray got their start in home care as proud members of the membership network The Senior's Choice in August 2014. They grew Aware Senior Care into a $5M+ business with 12 full-time staff and 165 caregivers before selling it in December 2020.
When their home care agency was chosen in 2016 to provide community based home care in an independent senior living community, they found that no technology existed to help them fulfill the community’s needs. They started development of CINCH CCM in 2018 to support the unique care model required to serve independent communities.
CINCH OS for Independent Living Home Care
Consultation Offerings:
Prepare for Community Care
This is for agencies that are considering offering Community Care (Stacked/Shared/Short-Visit) but currently do not have a community that they serve. The objective is to be ready when the community asks you to come in, present and win the business.
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Ramp Up Community Care
This is for agencies that are in and operating Community Care (Stacked/Shared/Short-Visit) but are experiencing lower than expected profitability, caregiver utilization and high administrative burdens. This package starts with a review of your current operations during a one hour consulting session.
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Community Ready
This is for agencies who have decided to offer community care services and for agencies looking to improve their community care services. Community Ready includes all materials from our Prepare and Ramp Up consulting packages along with 2 hours of consulting time.
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Staffing levels in Community-based services
Agency will have the tools to provide appropriate, efficient staffing in their Community-based services.
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Best Practices in Client Scheduling
Agency will have the tools to efficiently schedule client visits in Community-based services to achieve high client satisfaction and profitability.
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On-Going Coaching
Virtual meetings scheduled monthly. Goals are determined by the agency.
Learn MoreOur Team
Tim Murray
Co-Founder and CEO
Tim Murray is the co-founder and CEO of CINCH CCM, Inc. Working with Gina, Tim...
Gina Murray RN BSN
Co-Founder and Industry Expert- Customer Consultant
Gina Murray is the co-founder, industry expert and customer consultant for CINCH CCM (Community Care...
Micah Killgore
Product Manager and Customer Support
As the Product Manager and Customer Support, Micah Killgore is responsible for the overall management...
Sandip Singh - Zenesys
Development Manager Mobile and Web Development
Zenesys is our development partner and a Micorsoft Azure certified web and mobile application development...
Blog
Our Blog Articles provide helpful tips and solutions to challenges we faced in every day community care.
The Pitfalls of Task-Based Home Care in Independent Living Communities
Billing System Challenges
As an agency selected to be the on-site partner in a large independent living community, we were excited about the opportunity to serve 85 new clients. However, our.
