Successful Community Based Home Care

Topics Include:

• Establishing best practices to achieve and maintain high community management satisfaction.
• Setting expectations with the community’s management, caregivers and agency office staff.
• Establishing communication channels among community staff, residents, families and agency staff.
• The importance of a comprehensive orientation for caregivers.
• Marketing strategies to turn residents into clients.
• The importance of appropriate pricing and caregiver pay.
• The impact on current office staff.
• Measuring outcomes and profitability.

Goal: Agencies will be able to set their standards and provide profitable community based home care services.